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The Manage -> On-Prem Hosts page displays the list of on-prem hosts that are currently in your network. When you deploy a new non-NIOS on-prem host, it might take up to 20 minutes to get the on-prem host up and running. To check the current deployment status of your on-prem host, you can view the host status in the right panel of this page under Platform Management.

The Cloud Services Portal displays the following information for each on-prem host:

  • ON-PREM HOST: The name of the on-prem host. For BloxOne physical appliance, this displays the corresponding serial number of the appliance, which is automatically uploaded to the host list when you purchased the appliance. For other on-prem hosts deployed in a virtual environment, this displays the host name you have given the device when you set up the virtual machine. You can modify the name once the host becomes active.
  • STATE: The overall state of the on-prem host and its associated services. An on-prem host can have one of the following statuses:
    • Pending: This status applies to BloxOne physical appliances only. This means the on-prem host has not been physically connected yet.
    • Awaiting Approval: This applies to BloxOne physical appliances only. When the on-prem host is in this state, it is awaiting approval or denial to establish a connection to BloxOne Threat Defense. You can approve or deny the host connection based on your business requirements. The host status changes to Online when you approve the connection and to Denied when you deny the connection.
    • Online: The on-prem host is in the Online state when the host itself and all the services running on it are functioning properly and in a healthy state.
    • DeniedThis applies to BloxOne physical appliance only. When you deny the host connection when the host is in the Awaiting Approval state, the host status changes to Denied. You must reboot the physical appliance to get it back to the Pending state.
    • Review Details: The host is in this mode when one or more of the services are not performing correctly, even if the host itself is functioning properly. A degraded service is considered to exist when a specified level of degradation persists for a specified period of time. You can view the information of the host on the right panel, which gives you a comprehensive view of the current platform and service status. A host can be disconnected when one the following happens: 
      • You have configured the host using the API key, and the host is waiting to be connected to BloxOne Threat Defense Cloud.
      • For certain reasons, the host is offline and is not connected to BloxOne Threat Defense Cloud.
  • HOST IP ADDRESS: The IPv4 address of the on-prem host.
  • HOST TYPE: The type of host. This field can display one of the following: BloxOne Appliance, BloxOne Container, BloxOne VM, CNIOS, NIOSNIOS HA, and Not Available. For example, if your host is a physical appliance, the host type is BloxOne Appliance, bare-metal container is BloxOne Container, and OVA VM is BloxOne VM.
    Note that there are sub types for BloxOne Appliance and BloxOne VM. When you use filters to locate specific on-prem hosts, you can select the following sub types for BloxOne Appliance: All Appliance Types, or B105; and select the following sub types for BloxOne VM: All VM Types, VMware, or Azure.
  • DESCRIPTION: Information about the on-prem host.

When you select a specific on-prem host, the Cloud Services Portal displays detailed information about the host in the right panel as follows:

  • Description: The name of the on-prem host.
  • Host IP Address: The IP address of the host. The current release supports only IPv4 addresses.
  • NAT IP Address: The IP address of the NAT (Network Address Translation) for the on-prem host.
  • Local Time: The current time of the on-prem host.
  • Created: The timestamp when the on-prem host was created, in mm/dd/yy hh:mm:ss time zone format.
  • Last Seen: The last time when the on-prem host was active.
  • Host Type: The type of host. This field can display one of the following: BloxOne Appliance, BloxOne Container, BloxOne VM, CNIOS, NIOSNIOS HA, and Not Available. For example, if your host is a physical appliance, the host type is BloxOne Appliance, bare-metal container is BloxOne Container, and OVA VM is BloxOne VM.
  • Uptime: The time duration the on-prem host has been up and running. This tells you how long the host has been up and running since the last restart or reboot. This data is synchronized and updated every 60 seconds. You can use this data together with the Last Seen data to determine potential connection issues for the on-prem host.
  • Host Version: The version of the on-prem agent that is currently running on the host.
  • MAC Address: The discovered MAC address for the host.
  • Serial Number: The serial number of a physical appliance. For virtual appliances, this displays N/A, and you can look up the serial number through the VM console.
  • Local Access: Displays whether local access is Enabled or Disabled for the on-prem host. For information about local access, see Managing Local Access for On-Prem Hosts.
  • API Key: The API key that is associated with the host.  You used this key to configure the connection between the on-prem host and BloxOne Threat Defense Cloud. You need this key when setting up the on-prem host so you can establish the host connection. Click Copy to get the key. This is mainly for backward compatibility purposes if your on-prem host was configured using an API access key.
  • OPHID: The auto-generated unique ID for the on-prem host.
  • Last Update: The timestamp in UTC time zone format when the last update was performed for the application listed in the Component Updated field. You can also use this information to confirm your scheduled updates.
  • Component Updated: The component that was last updated. You can check when the update occurred by viewing the Last Update field. You can also view the latest version and the last updated timestamp for a specific component to determine the update has actually occurred.
  • License Information: This section displays the licenses that have been installed and running on the on-prem host.
  • For platform and application status, the Cloud Services Portal displays the following:
    • Platform Management: This section displays the following for your on-prem host:
      • Status: The current deployment status of your on-prem host. For new non-NIOS deployments, this field displays Upgrading as the status and the Message field displays the installation progress. 
      • Message: The corresponding message for the current status. For new non-NIOS deployments, the following table describes the corresponding Status and Message of the current deployment status:

        StatusMessageUpdate Milestone
        UpgradingInitializing hostInitial connection with BloxOne Cloud

        Updating systemUpdating OS

        Downloading infrastructureDownloading BloxOne infrastructure

        Starting infrastructureCompleting installation of infrastructure

        Downloading servicesDownloading services and waiting for the on-prem host to go online
      • Version: The version of your on-prem platform.
      • Status Changed: The timestamp when the last status changed.
    • Application Management: This section displays information about the application that is current running on your on-prem host.
      For the on-prem monitor application, the Cloud Services Portal displays an error if the monitor application is experiencing issues. The following table describes the error codes and their corresponding issues.

      Note

      The following error codes are designed for Infoblox Technical Support to identify issues. Please open a support ticket if you encounter any of these errors.
      Error codeDescription
      1Connection between the on-prem monitor and metrics controller is down
      2Buffered metrics received could not be sent to the metrics controller
      3Both errors 1 and 2 in this table occurred
      16Unable to establish a connection to subscribe from the event runtime
      32Unable to publish to the event runtime
      64Formatting errors during marshalling/compression
      4096The monitoring service is not available at this time
      8192The monitoring service is not sending metric information

Depending on the applications or services that are currently running on your BloxOne system, you may see the status for the specific applications.

    • Anycast: This section indicates whether your Anycast service is online or not. You can expand this section to view the following information:
      • Service name: The name of the Anycast service.
      • Error Message: The error message for the Anycast service.
      • Version: The version of Anycast service that is currently running on the on-prem host.
      • Last Updated: The timestamp when the Anycast service was last updated, in mm/dd/yy hh:mm:ss time zone format.
    • DHCP: This section indicates whether your DHCP service is online or not. You can expand this section to view the following information:
      • Service name: The name of the DHCP service.
      • Error Message: The error message for the DHCP service.
      • Version: The version of DHCP service that is currently running on the on-prem host.
      • Last Updated: The timestamp when the DHCP service was last updated, in mm/dd/yy hh:mm:ss time zone format.
    • DNS: This section indicates whether your DNS service is online or not. You can expand this section to view the following information:
      • Service name: The name of the DNS service.
      • Error Message: The error message for the DNS service.
      • Version: The version of DNS service that is currently running on the on-prem host.
      • Last Updated: The timestamp when the DNS service was last updated, in mm/dd/yy hh:mm:ss time zone format.
    • DNS Forwarding Proxy: This section appears only if the host is configured as a DNS forwarding proxy. You can expand this section to view the following information:
      • Service name: The name of the DNS Forwarding Proxy service.
      • Error Message: The error message for the DNS Forwarding Proxy service.
      • Version: The version of the agent that is currently running on the DNS forwarding proxy.
      • Last UpdatedThe timestamp when the DNS forwarding proxy was last updated, in mm/dd/yy hh:mm:ss time zone format.
      • Local Resolvers: The IP address of the local DNS resolver when you enable DNS forwarding to BloxOne Threat Defense Cloud.
      • DNS Fallback: If you have configured the DNS forwarding proxy to fall back to the default resolution process if BloxOne Threat Defense Cloud does not respond, this displays the local root name servers.

Note

The Service name and Error Message will be shown only if there is an error. If the services are functioning properly and there is no error, the two fields will not be shown. 

You can perform the following in this tab:

  • Click to select the columns you want to display or use the arrow keys to reorder the columns.

  • Click  -> Edit next to an on-prem host to make modifications to the host settings. You can also select the respective host and click the Edit button.

  • Select an on-prem host to view additional details in the right panel. You can collapse the right panel by clicking.
  • Enter the value that you want to search in the Search text box. The Cloud Services Portal displays the list of records that match the keyword in the text box.
  • Click  and then to select filter criteria to filter your data. Note that when you filter your data by Host Type, you can select a sub type for BloxOne Appliance or BloxOne VM as the filter criterion by clicking the arrow next to the host type to view the sub type values.

You can also perform the following actions from the On-Prem Hosts page:

For more information about on-prem hosts for BloxOne Threat Defense, see Managing On-Prem Hosts for BloxOne Threat Defense.

For more information about on-prem hosts for BloxOne Threat DDI, see Managing On-Prem Hosts for BloxOne DDI.

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